Learn more about troubleshooting Zoom video crashes to get help on common video and camera issues. If your video is freezing or buffering when HD video is enabled, check your network connection. Make sure you follow the guidelines on how to enable HD when in a meeting or webinar. Įven with the setting enabled, your device must meet the bandwidth requirements.
In the Zoom desktop client, click your profile picture, then click Settings. You can enable HD video, to utilize 720p or 1080p for high-quality video when in a meeting or a webinar. For more information, please see our requirements for Group HD. Note: Due to recent events with COVID-19, meetings in 720p-quality video are only available to Pro account users or higher, and only for meetings with a maximum of 2 participants 1080p quality is for special-use cases currently. Our HD video capabilities allow you to experience high-resolution video conferencing. How to improve meeting video and picture quality Enable HD video If you do not see a specific feature, you may not have access to use it. Note: Not all Zoom features are available in all regions and at all account levels. See Android system requirements for virtual background. Zoom mobile app: Global minimum version or higher. Intel: 4th generation or higher i3, i5, i7, i9 processor. Zoom desktop client: Global minimum version or higher. *Note: Touch up my appearance is not available on the Zoom app for Android. Zoom mobile app for Android* or iOS: Global minimum version or higher. 
Zoom desktop client for Windows, macOS: Global minimum version or higher. Prerequisites for high-quality Zoom videos Touch up my appearance, HD video, and Virtual Background features 
Note: You can also test your video to ensure these built-in features are configured correctly before joining a Zoom meeting. This article covers steps to improve poor video and picture quality, including: These features allow for a better meeting, webinar, and remote work experience, as well as allow hosts and participants to add some flair to their video.Īdditionally, account owners and admins can upload custom filters for their users. Zoom has many built-in features to improve video and picture quality, as well as enhance video conferencing with Virtual Backgrounds and filters.
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